Why you should use 360dialog as Business Solution Provider (BSP) | Client Documentation (2024)

360dialog is the largest WhatsApp Business API provider globally. We are the only BSP focused only in the WhatsApp Business API, which makes our solution easily adapted to any use cases and accessible to all types of companies.

What is a Business Solution Provider (BSP)?

The WhatsApp Business API is only available through Business Solution Providers. These BSPs can help you communicate with your customers on WhatsApp for the approved use cases of customer support and time-sensitive, personalized notifications.

360dialog for Clients

360dialog is the only WhatsApp BSP focusing on API-only. This makes 360dialog the ideal BSP for developer-centric businesses. As the 360dialog API looks exactly like the original WhatsApp Business API, developers can use the original specifications of the WhatsApp Business API and do not need any proprietary documentation.

We provide a robust hosting solution with a developer-friendly and lightweight messaging API at a competitive, scalable, and transparent flat-fee price.

All accounts have:

As an API-only company, we have a wide range of partners that are already integrated with our API and can offer extra services or functionalities such as automation, AI, or omnichannel inboxes.

See more details about our pricing here.

360dialog for Partners

We have a dedicated team to onboard and accompany our partners (also called ISVs). We also offer two specific products only for these Partners: the 360dialog Partner Hub and 360dialog Partner API. Since we are API-focused, our pricing and product structure is the best in the market for software companies wishing to offer WhatsApp services.

As the 360dialog API looks exactly like the original WhatsApp Business API, developers can use the original specifications of the WhatsApp Business API and do not need any proprietary documentation. We provide a robust hosting solution with a developer-friendly and lightweight messaging API at a competitive, scalable, and transparent flat-fee price.

Partners have special prices and conditions to onboard clients with 360dialog. If you wish to become a Partner, get in touch through our Contact page.

All Partner clients have access to:

  • No markup on WhatsApp costs

  • No account activation costs

  • Unlimited volume of messages

  • All updates made by the Meta and WhatsApp teams are launched in 2 weeks in our API

  • 98%+ service level

  • Premium Package (with 99%+ service level and 24/7 support) available for upgrade

Are 360dialog Partners also Meta ISVs?

Based on Meta’s definition “any ISVs that access an End Client’s messages after such End Client receives such messages (i.e., End Client, not its BSP, passes the messages to such third party business)” are not meant to be a “WhatsApp Client ISV”.

As a TPP (whether partner of 360dialog and/or partner of the Client) gets the messages forwarded only from the Client (and not from 360dialog) after the client has received them (implemented by our API Key system), our partners are not Client ISVs as defined by Meta.

As our partners do not act on behalf of 360dialog in relation to the use of the WhatsApp Business API, these partners are also not Company ISVs.

Why use the WhatsApp Business API?

Recommended for medium and large businesses, the WhatsApp Business API allows companies to communicate with their customers at scale.

The WhatsApp Business API client offers many of the features provided by the WhatsApp consumer and business applications. The difference is that this application can be deployed on a server, providing a local API that allows you to programmatically send and receive messages and integrate this workflow with your own systems (e.g., CRMs, contact center platforms, etc.).

WhatsApp is ranked as the most used mobile messenger app in the world, with more than 2 billion monthly active users globally. More than 100 billion messages are sent each day on WhatsApp, and of those, 100 million messages per day are being sent by businesses using the WhatsApp Business API.

Not only is WhatsApp steadily rising as the most common, comfortable messaging platform for clients and businesses; 85% of consumers agree to interact with a business via messaging apps builds solid, recurring relationships with a business.

The satisfaction and conversion rates of clients who communicate with businesses using WhatsApp are astonishingly high compared to those of more traditional means of communication (email, phone calls, etc.), and tenfold the regular conversion rates of e-commerce businesses.

Why you should use 360dialog as Business Solution Provider (BSP) | Client Documentation (2024)

FAQs

Why you should use 360dialog as Business Solution Provider (BSP) | Client Documentation? ›

Discover Why Wati is the Best WhatsApp API Provider

Pros of using Wati's WhatsApp Business Solution: 1. User-Friendly Interface: Wati sets itself apart with its intuitive and user-friendly interface. The platform is designed to cater to users of all technical backgrounds, making it accessible and easy to navigate.

What is the best WhatsApp Business solution provider? ›

Discover Why Wati is the Best WhatsApp API Provider

Pros of using Wati's WhatsApp Business Solution: 1. User-Friendly Interface: Wati sets itself apart with its intuitive and user-friendly interface. The platform is designed to cater to users of all technical backgrounds, making it accessible and easy to navigate.

What is the difference between WhatsApp Business app and business API? ›

WhatsApp Business App is intended for small businesses and its main function is to communicate individually with customers. Instead, WhatsApp Business API is for large brands (enterprise level) who need a complete business suite that integrates seamlessly with their other digital channels and data.

What is the use of WhatsApp Business API? ›

The WhatsApp Business API acts as a backend mechanism that allows businesses to manage and automate their conversations on WhatsApp. Instead of a tangible app or interface that one might use on a personal device, the API is integrated into other messaging platforms or systems businesses already use.

What is the best WhatsApp for business? ›

WhatsApp Business has all the benefits of the WhatsApp personal app plus loads of added capabilities for business marketing, automated messaging, sales, and more. Like WhatsApp, WhatsApp Business app is a real-time communication channel. WhatsApp enables users to check incoming messages right away, even on the go.

What is bsp in WhatsApp? ›

According to WhatsApp's Help Center, WhatsApp Business Solution Providers (BSP)—AKA WhatsApp Partners—are a worldwide community of 3rd-party WhatsApp business platform experts.

Which API is best for WhatsApp Business? ›

The best WhatsApp API providers include Zixflow, Twilio, Intrakt, Wati, Infobip, Brevo, Tyntec, Ameyo, BotSpace, DelightChat, DashCX, 360Dialog, and Bird. WhatsApp marketing is a type of marketing that businesses use to be in touch with their customers and market their offerings.

Why would clients choose to use the WhatsApp Business API instead of the WhatsApp app? ›

It comes with so many features like real-time reports and analytics, proper CRM integration, and many other features. If your brand is trying to expand its customer support by keeping human agents to solve their queries instantly then WhatsApp Business API is the right choice to make.

What are the pros and cons of WhatsApp API? ›

About WhatsApp API

Pros: The freedom to do change your interface in what you want it to be color looks and more, the notification while someone get in. Cons: Lack privacy features and availability to auto destruct messages.

Why would someone use a business WhatsApp? ›

WhatsApp Business makes interacting with customers easy by providing tools to automate, sort, and quickly respond to messages. It's also intended to feel and work just like WhatsApp Messenger. You can use it to do everything that you're used to doing, from messaging to sending photos.

How many users can use WhatsApp Business API? ›

WhatsApp Business API can be used by 5 users simultaneously - 1 on phone and 4 on linked devices (provided none of linked devices are a mobile phone).

Can I use WhatsApp Business API for free? ›

WhatsApp Business API FAQs

You can get the WhatsApp Business API for Free with AiSensy but you still need to pay the platform fees & for messages charged per session (every 24-hours) in the WhatsApp Conversation-based pricing model.

What are the limitations of WhatsApp Business? ›

Answer: WhatsApp Business has some limitations, especially for larger businesses. You can only send broadcast messages to only 256 contacts at a time, there's no support for advanced chatbots or smart automation, and it lacks detailed analytics.

What is the downside of WhatsApp Business? ›

You won't be able to respond to customer messages quickly on holidays. WhatsApp Business only allows sending one automated message. Subsequent messages will be responded to by customer service agents. However, customer inquiries can arise at any time, which ultimately disadvantages consumers.

Which is better, AiSensy or wati? ›

Wati doesn't provide service for the chatbot. You need to build and implement it yourself. AiSensy provides integration of better chatbot in comparison with Wati. They also assist with the integration and implementation of chatbots making them a better Wati Alternative.

Who is WhatsApp biggest competitor? ›

Who is the biggest competitor of WhatsApp? The two biggest competitors of WhatsApp are Signal and Telegram.

Top Articles
Read Global Game: AFK In The Zombie Apocalypse Game Chapter 2280 - Chapter 2280 Recovery online for free - NovelFull
Naruto: Ōtsutsuki lineage Chapter 15 - Gentle Fist
Skyward Sinton
Top 11 Best Bloxburg House Ideas in Roblox - NeuralGamer
Dannys U Pull - Self-Service Automotive Recycling
Nehemiah 4:1–23
Ymca Sammamish Class Schedule
Encore Atlanta Cheer Competition
Mr Tire Rockland Maine
อพาร์ทเมนต์ 2 ห้องนอนในเกาะโคเปนเฮเกน
Shuiby aslam - ForeverMissed.com Online Memorials
Bestellung Ahrefs
Busby, FM - Demu 1-3 - The Demu Trilogy - PDF Free Download
Theresa Alone Gofundme
Aldi Süd Prospekt ᐅ Aktuelle Angebote online blättern
Wicked Local Plymouth Police Log 2022
Axe Throwing Milford Nh
Craigslist Pinellas County Rentals
Cocaine Bear Showtimes Near Regal Opry Mills
Boscov's Bus Trips
Winco Employee Handbook 2022
Shreveport City Warrants Lookup
Yugen Manga Jinx Cap 19
Democrat And Chronicle Obituaries For This Week
Intel K vs KF vs F CPUs: What's the Difference?
Www.1Tamilmv.con
Our Leadership
Christmas Days Away
Cavanaugh Photography Coupon Code
Springfield.craigslist
Eaccess Kankakee
Justin Mckenzie Phillip Bryant
Xemu Vs Cxbx
Chilangos Hillsborough Nj
In Polen und Tschechien droht Hochwasser - Brandenburg beobachtet Lage
Sams La Habra Gas Price
Best Restaurant In Glendale Az
Trap Candy Strain Leafly
Gun Mayhem Watchdocumentaries
60 X 60 Christmas Tablecloths
Celsius Claims Agent
Whitney Wisconsin 2022
Dolce Luna Italian Restaurant & Pizzeria
Craigslist Sarasota Free Stuff
Treatise On Jewelcrafting
Concentrix + Webhelp devient Concentrix
Helpers Needed At Once Bug Fables
M Life Insider
Skybird_06
Ok-Selection9999
Bunbrat
Honeybee: Classification, Morphology, Types, and Lifecycle
Latest Posts
Article information

Author: Francesca Jacobs Ret

Last Updated:

Views: 6561

Rating: 4.8 / 5 (68 voted)

Reviews: 91% of readers found this page helpful

Author information

Name: Francesca Jacobs Ret

Birthday: 1996-12-09

Address: Apt. 141 1406 Mitch Summit, New Teganshire, UT 82655-0699

Phone: +2296092334654

Job: Technology Architect

Hobby: Snowboarding, Scouting, Foreign language learning, Dowsing, Baton twirling, Sculpting, Cabaret

Introduction: My name is Francesca Jacobs Ret, I am a innocent, super, beautiful, charming, lucky, gentle, clever person who loves writing and wants to share my knowledge and understanding with you.